Wolt increases the number of orders by 7% in 14 days with iPROM's »mobile first« strategy

Goals

Build and improve brand awareness for the Wolt brand
Redirect users to the Wolt landing page
2% increase in service orders

Results

7% increase in Wolt service orders
8% increase in the number of active users of the Wolt app
5% increase in the frequency of purchases by existing and new users during the campaign compared to the previous month
18,870 users responded to the ads
2.9% response rate of the iPROM Mobile AdBreak™ mobile format

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As the onset of the epidemic accelerated its growth, Wolt expanded its food delivery services to all major Slovenian cities (Ljubljana, Maribor, Celje, Kranj, Koper) and started to build on the continuous presence of its brand on digital channels. In a short time, they have managed to create strong brand awareness and high unaided recall among target consumers.

iPROM designed an advertising campaign focused on mobile devices as part of Wolt’s exclusively digital communication activities.

The main objectives of communication activities were to build and strengthen Wolt’s brand awareness among both existing and new users. The communication was focused on the main advantages of the Wolt brand.

The target group was addressed through the use of programmatic leasing in Slovenian digital media. Based on the data collected from users who responded to the client’s previous advertising campaigns, we supplemented the strategy with a sample of users who had similar media habits to those of the first group. We also bout local digital media that fit the demographic of the desired target group.

Wolt’s selected advantages were highlighted in order of preference using prominent advanced ad formats tailored to mobile devices (iPROM Mobile Adbreak™, iPROM Mobile Scroll Ad™), alongside mobile native ad formats and traditional web banners.

Case study - Wolt increases the number of orders by 7% in 14 days - Content - iPROM

During the 2-week campaign, each user in the target group was exposed to the ad message five times and more than 18,000 individuals responded to the ads. As a result of targeting ads based on the data collected, we have increased customer attention to the brand and have reached a greater number of unique users by optimizing the advertising campaign in real-time and personalizing the frequency of ad impressions.

The iPROM Mobile AdBreak™ full-page mobile format recorded the highest response rate among the ad formats, followed by iPROM Scroll Ad™.

The client saw a 7% increase in orders and an 8% increase in the use of the Wolt app during the campaign. The campaign also saw a 5% increase in the frequency of purchases by existing and new users compared to the previous month.

Continued use of iPROM’s programmatic advertising ecosystem to raise brand awareness and drive sales is an established practice adopted by our clients in their marketing strategies. This strategy allows clients to enhance their data silos with each advertising campaign and use the data to plan and optimise further advertising activities.

7% increase in Wolt service orders
8% increase in the number of active users of the Wolt app
5% increase in the frequency of purchases by existing and new users during the campaign compared to the previous month
18,870 users responded to the ads
2.9% response rate of the iPROM Mobile AdBreak™ mobile format