At the Weekend Media Festival in Rovinj, Aleš Popič, Head of Marketing Communications at SPAR Slovenia, and Žiga Komac, Chief Revenue Officer at iPROM, talked about the SPAR Tailormade project. The discussion focused on how advertising can transform loyalty programs into platforms for building new customer relationships and driving retailer growth. Using a concrete example, the speakers demonstrated how enriched first-party data, proprietary technological infrastructure, and artificial intelligence can redefine the relationship between retailer and customer.