Share

In today’s digital landscape, user attention has become one of the rarest and most valuable currencies, measured in just seconds. In this brief window, advertisers make a series of micro-decisions: which content to select, when to display it, and through which channel to deliver it. The shift from static, one-way advertising campaigns to dynamic, multi-channel, data-driven campaigns delivered in real time has become an essential part of modern marketing. The importance of this transformation was also highlighted in an analytical article by consulting company McKinsey Unlocking the next frontier of personalized marketing. In it, the authors emphasize that the success of digital campaigns increasingly depends on a brand’s ability to reach users with the right message at the right moment. Personalized and timely offers are not merely an upgrade of existing practices but are becoming a sustainable competitive advantage.

Artificial intelligence as a driver of advertising efficiency in the age of micro-decisions - iPROM - Expert opinions - Tomaž Tomšič

Micro-decisions as the foundation of modern advertising

Micro-decisions form the operational backbone of modern advertising strategies. Their power lies in connecting accurate data and contextual signals from various brand touchpoints with the user. It is a continuous process of detecting and interpreting behavioural patterns, where large volumes of data are transformed into actionable insights that serve as the basis for instant reactions. In practice, technological solutions such as iPROM Private DMP and iPROM Real-Time Creative enable these decisions to be made within a few hundred milliseconds, ensuring that users are shown the most relevant content at the right moment.

First-party data as the driver of relevance - iPROM - Expert opinions - Tomaž Tomšič

First-party data as the driver of relevance

First-party data represent the most reliable basis for targeting, personalization, and building trust between brands and users. Their value goes beyond the mere technical function of collecting information, as they allow brands to gain a deeper understanding of individual behavioural patterns and preferences. In today’s digital environment, where communication effectiveness is measured in fractions of a second, first-party data provide the key source for creating messages that are both relevant and timely.

At the European level, the importance of this shift is confirmed by IAB Europe’s Attitudes to Programmatic Advertising Report 2024, which reveals that more than 70 percent of European advertisers already deliberately rely on first-party data as the central pillar of their digital strategies. A similar dynamic is visible in the Slovenian market. iPROM’s study Protecting corporate data and the transition to first-party data strategies in digital advertising revealed that the majority of companies (72.7%) still use third-party data, but more than half of them (56.8%) are systematically moving toward collecting first-party data. Even more importantly, almost one in four companies (27.4%) in Slovenia already purchase ad inventory exclusively based on first-party data.

Centralization and real-time agility

Centralized decision-making enables rapid audience segmentation and the real-time message adaptation. With iPROM Private DMP, we consolidate data from various sources into a unified environment, providing accurate insights into user behaviour. On this foundation, iPROM Real-Time Creative automatically generates all necessary ad formats and distributes them instantly across different channels. The result is real-time agility that enables advertisers to maintain consistent, relevant, and effective communication with their audiences.

Artificial intelligence as a catalyst - iPROM - Expert opinions - Tomaž Tomšič

Artificial intelligence as a catalyst

Artificial intelligence elevates micro-decisioning to a new level of digital advertising efficiency. Algorithms and systems based on reinforcement learning continuously adapt to user behaviour patterns and incorporate the outcomes of previous campaigns, enabling ongoing optimization of decisions. Global examples such as Amazon and Netflix clearly illustrate the scale of these approaches, where self-learning systems generate millions of personalized decisions every second, directly shaping the user experience and significantly contributing to revenue growth, similar to what was demonstrated by Ljubljana Airport FLY.

Spar Slovenija uses Tailormade to shape the future of data-driven communication

In cooperation with SPAR Slovenia, iPROM has built an advanced data- and behaviour-driven system to connect the direct communication platform SPAR Tailormade with display advertising in digital media. The system integrates first-party data from all touchpoints (including offline purchases) to enable real-time personalized communication. This solution is a clear example of how offline and online data can be intelligently combined in the data-driven era. The results confirm greater relevance of advertising messages, higher campaign efficiency, and significantly reduced media waste.

Our practice confirms that micro-decisions, combined with artificial intelligence, creates a sustainable competitive advantage. Brands that integrate micro-decisions, centralized data management, and artificial intelligence into their communication systems systematically increase operational efficiency while simultaneously laying the foundations for long-term competitiveness.

Share

About author

Tomaž Tomšič is a senior advisor and head of the iPROM Labs. As head of iPROM Labs, he has been researching new advertising and communication technologies for more than a decade. He has been a full-time employee of iPROM practically since its founding, which says a lot about him. He spends his spare time researching analytical methods for big data processing and exploring 3D printing technologies. He believes that by combining these technologies, the human species will be able to live and exist on other planets in the future. In his free time, Tomaž is also a passionate runner and participates in marathons.